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John Watts, Minister for Railways and Roads, has announced the appointment of Mrs Helen Millar as Chairman of the Rail Users' Consultative Committee for Scotland.
The appointment will run until 31 October 1999.
Mrs Millar who lives in Glasgow, is a lecturer in the Department of Adult Education at the University of Glasgow.
She has wide experience in the field of consumer affairs, and is currently a member of the Advisory Committee on Novel Foods & Processes. She is also the present Convenor of the Glasgow Local (Community) Health Council.
RUCC Chairmen are ex-officio members of the Central Rail Users' Consultative Committee (CRUCC) which is the national body.
NOTES TO EDITORS:
1. Eight RUCCs superseded the former Transport Users' Consultative Committees under the Railways Act 1993. They operate as watchdogs for users of Britain's rail services.
2. Sir George Young, Secretary of State for Transport, appoints the Chairmen of the regional Rail Users' Consultative Committees.
3. Users who do not receive a satisfactory response to their complaint from their train operator can contact the appropriate Committee which may be able to take up the matter on their behalf.
4. In the case of closures of services or stations, for instance, the Committees have the power to hold public hearings; they can then report on possible hardships and propose amendments to alleviate them.
5. The Committees can also consider any matter which is referred to them by the Secretary of State and the Regulator, as well as any other matter that they feel they themselves should look into.
