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Commenting on the Department for Transport’s latest rail crowding figures, a spokesperson for the Rail Delivery Group representing Network Rail and rail operators, said:
“Running over 1.5 million extra services a year for passengers compared to 15 years ago has helped transform Britain’s railway into Europe’s fastest growing network. While the official measure of crowding during peak times now compared with then has remained largely unchanged despite a doubling in passenger journeys, we recognise that some services remain crowded and understand people’s frustration when they cannot get a seat.
“Because rail users are at the heart of what we do, the industry is already planning to increase peak time seats into and out of many major cities by almost a third in the next five years.”
