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Network Rail apologises to passengers and tackles reliability problem at London Bridge
date 15 January 2015 source Network Rail type Press release
London & South East National
Network Rail has apologised to passengers after equipment on the railway near London Bridge has proved unreliable and caused delays this week.
The equipment, which includes a set of points at a junction east of London Bridge station near New Cross Gate, has not provided the reliability expected and engineers are tackling the problem.
Thameslink programme director Simon Blanchflower said: "Passengers and operators expect equipment to work reliably and so do we. We realise the quality of the service we have offered around London Bridge has not been good enough this week and we are doing everything we can to get to the root of the problems.
"We have already undertaken a great deal of work on site and we have identified the key equipment that needs to be tackled.
"The Thameslink Programme is a huge undertaking that will bring a big improvement to travel through London Bridge, but in the meantime we are working hard to improve the services people are relying on today."
Notes to editors
Temporary timetable changes are planned for this evening and tomorrow evening.