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Archive ::: Speech (full)

Office of the Rail Regulator 18 June 1997
Meeting the challenge of accurate and impartial retailing


1997-06-18 ORR-002
1


Archive ::: Press release

Office of the Rail Regulator 24 June 1997
Regulator demands improvements to National Rail Enquiry Service


1997-06-24 ORR-001
2


Archive ::: Press release

Office of the Rail Regulator 10 July 1997
Regulator moves towards enforcement action over National Rail Enquiry Service


1997-07-10 ORR-002
3


Archive ::: Press release

Office of the Rail Regulator 15 August 1997
Rail Regulator confirms enforcement action against National Rail Enquiry Service


1997-08-15 ORR-001
4


Archive ::: Press release

Office of the Rail Regulator 16 September 1997
Train operators fined for leaving too many telephone enquiries unanswered


1997-09-16 ORR-001
5


Archive ::: Press release

Office of the Rail Regulator 7 October 1997
New service opportunities before the millennium? - Rail Regulator seeks views


1997-10-07 ORR-001
6


Archive ::: Press release

Office of the Rail Regulator 23 October 1997
Rail Regulator announces further fines for train operators as calls go unanswered


1997-10-23 ORR-002
7


Archive ::: Press release

Office of the Rail Regulator 12 November 1997
Regulator moves towards enforceable standards for accurate retailing by train operators


1997-11-12 ORR-001
8


Archive ::: Press release

Office of the Rail Regulator 12 November 1997
National Rail Enquiry Service meets Regulator's call answering targets


1997-11-12 ORR-002
9


Archive ::: Press release

Office of the Rail Regulator 8 January 1998
Enquiries on track for third successive month


1998-01-08 ORR-001
10


Archive ::: Press release
3

Office of the Rail Regulator 20 February 1998
Regulator consults on enforcement order withdrawal


1998-02-20 ORR-001
11


Archive ::: Press release
3

Office of the Rail Regulator 12 May 1998
Regulator lifts enforcement order on Rail Enquiry Service


1998-05-12 ORR-001
12


Archive ::: Report
2

Railway Forum 18 September 1998
The government white paper on the future of transport


1998-09-18 RFO-002
13


Archive ::: Press release

Office of the Rail Regulator 29 October 1998
[[Second NRES enforcement order]]


1998-10-29 ORR-001
14


Archive ::: Press release

ATOC 4 December 1998
Regarding Rail Regulator's enforcement order


1998-12-04 ATO-001
15


Archive ::: Press release

Office of the Rail Regulator 4 December 1998
Rail Regulator takes enforcement action against National Rail Enquiry Service


1998-12-04 ORR-001
16


Archive ::: Press release

ATOC 07 December 1998
'Complaints figures reveal complex picture', says ATOC


1998-12-07 ATO-001
17


Archive ::: Press release

ATOC 21 December 1998
Train operators to run Christmas and Boxing Day trains


1998-12-21 ATO-001
18


Archive ::: Press release
2

ATOC 3 March 1999
BritRail passes prove popular with overseas visitors


1999-03-03 ATO-001
19


Archive ::: Press release

ATOC 7 May 1999
Research shows improved standards of ticket selling


1999-05-07 ATO-001
20


Archive ::: Press release

Office of the Rail Regulator 7 May 1999
Rail Regulator calls for improved ticket retailing standards for disabled passengers


1999-05-12 ORR-001
21


Archive ::: Press release

ATOC 11 June 1999
Welcome for drop in complaints about rail enquiry service


1999-06-11 ATO-001
22


Archive ::: Press release

ATOC 14 June 1999
Prestigious award for National Rail Enquiry Service


1999-06-14 ATO-001
23


Archive ::: Press release
5

Office of the Rail Regulator 20 July 1999
Rail Regulator orders train companies to publish accurate statistics


1999-07-20 ORR-001
24


Archive ::: Press release

Office of the Rail Regulator 6 August 1999
Regulator publishes National Rail Enquiry Scheme figures


1999-08-06 ORR-001
25


Archive ::: Press release
5

Office of the Rail Regulator 8 September 1999
Rail Regulator tells National Rail Enquiry Scheme it must plan for capacity


1999-09-08 ORR-001
26


Archive ::: Press release

Office of the Rail Regulator 1 October 1999
Improved enquiry service for passengers follows Rail Regulator’s enforcement action


1999-10-01 ORR-001
27


Archive ::: Press release
2

ATOC 9 December 1999
Train operators beat the bug and are ready for Christmas and the Millennium


1999-12-09 ATO-001
28


Archive ::: Press release

ATOC 9 November 2000
One thousand extra staff providing rail information at stations


2000-11-09 ATO-001
29


Archive ::: Press release

Department of the Environment, Transport and the Regions 30 November 2000
Rail recovery action group - John Prescott


2000-11-30 DET-001
30


Archive ::: Press release

ATOC 15 December 2000
National Rail operators issue travel tips for Christmas and the New Year


2000-12-15 ATO-001
31


Archive ::: Press release
2

ATOC 6 December 2001
National rail operators issue travel tips for Christmas and the New Year


2001-12-06 ATO-001
32


Archive ::: Press release

Strategic Rail Authority 31 January 2002
Merseytravel to assume responsibility for region's local train network


2002-01-31 SRA-001
33


Archive ::: Press release

ATOC 29 April 2002
ATOC attacks misleading Which report


2002-04-29 ATO-001
34


Archive ::: Press release

ATOC 13 August 2003
One in four rail enquiries made online


2003-08-13 ATO-001
35


Archive ::: Press release

ATOC 29 September 2003
No grounds for complaint about National Rail website as it scoops more awards


2003-09-29 ATO-001
36


Archive ::: Press release
5

ATOC 17 October 2003
A tough decsion [[decision]] but the right one says ATOC


2003-10-17 ATO-001
37


Archive ::: Press release

ATOC 24 October 2003
Train operators want smooth transition for maintenance contracts


2003-10-24 ATO-001
38


Archive ::: Press release

ATOC 1 December 2003
ATOC predicts one billion passenger journeys by train during 2003 – highest for 40 years – as UK passenger growth leaves Europe behind


2003-12-01 ATO-001
39


Archive ::: Press release
2

ATOC 8 December 2003
ATOC outlines rail fare rises


2003-12-08 ATO-001
40


Archive ::: Press release
3

ATOC 11 December 2003
ATOC response to SRA national rail trends – July to September 2003


2003-12-11 ATO-001
41


Archive ::: Press release

ATOC 12 December 2003
ATOC responds to ORR’s ‘final conclusions’


2003-12-12 ATO-001
42


Archive ::: Press release

ATOC 30 December 2003
One billion rail passenger journeys in 2003 - highest for more than 40 years


2003-12-30 ATO-001
43


Archive ::: Press release
5

ATOC 12 January 2004
“Thanks A 1,007,723,920” - ATOC confirms highest number of rail passenger journeys


2004-01-12 ATO-001
44


Archive ::: Press release

ATOC 19 January 2004
ATOC response To Alistair Darling’s announcement in the House of Commons


2004-01-19 ATO-001
45


Archive ::: Press release

ATOC 13 January 2009
National Rail Enquiries and lastminute.com join forces to offer top value hotels


2009-01-13 ATO-001
46


Archive ::: Press release

ATOC 16 March 2009
The itrain has arrived


2009-03-16 ATO-001
47


Archive ::: Press release

Network Rail Friday 10 Feb 2012 11:30
Network Rail's general meeting to discuss directors' remuneration was adjourned today.


2012-02-10 NET-001
48


Archive ::: Press release

Department for Transport 3 February 2015
Overhaul to rail penalty fare appeals proposed


2015-02-03 DfT-001
49


Archive ::: Press release
2

Abellio 28 April 2015
New ScotRail team to transform Scotland’s railway for passengers


2015-04-28 ABB-001
50


Archive ::: Press release

Transport Scotland 28 April 2015
New ScotRail Alliance team to transform Scotland’s railway for passengers


2015-04-28 SCO-001
51


Archive ::: Press release

Rail Delivery Group 9 May 2016
Rail investment vital to meet demand as journeys reach 1.7BN a year


2016-05-09 RDG-001
52


Archive ::: Press release

Rail Delivery Group 27 October 2016
Awards recognise work fuelling cycle-rail revolution


2016-10-27 RDG-001
53


Archive ::: Speech (full)

Andrew Adonis 14 November 2017
The Golden Arrow: London 2030


2017-11-14 ADO-001
54


Archive ::: Press release

RMT 19 November 2019
On “world toilet day” RMT highlights scandal of lack of facilities on the transport network


2019-11-19 RMT-001
55


Archive ::: Policy paper

Department for Transport 3 November 2020
The Inclusive Transport Strategy – summary of progress


2020-11-03 DfT-002
56


Archive ::: Written statement
6

Department for Transport 17 July 2025
HS2 6-monthly report to Parliament: July 2025


2025-07-17 DfT-001
57





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